Basketly – Delivery Information

At Basketly, every order is handled with care — from our warehouse to your doorstep. Whether it’s storage baskets, decorative vases, organizers, or beautiful home décor essentials, we ensure your products arrive safely, securely, and ready to enhance your living space.

Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas.

Logistics Method

At Basketly, all orders are shipped through trusted third-party logistics and courier partners. Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on the destination and service availability.

Packaging & Handling

Every Basketly order is:

Carefully packed with protective materials to help prevent damage
Securely sealed for safe delivery
Quality-checked before dispatch

Your products arrive clean, secure, and ready to use or display.

Gifting a Basketly Order

Want to send something practical, stylish, and beautiful as a gift?

You may be able to include a personalized message at checkout, where available.

Some orders may also include gift-ready packaging options.

Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM may be shipped the same business day.

Orders placed after 1:00 PM may be shipped the next business day.

Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges.

Missed Deliveries

Re-delivery charges may apply if delivery attempts fail.

Incorrect Address

Please ensure your shipping details are accurate before placing your order.

Basketly is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

Contact us within 48 hours of delivery
Provide clear photos of the issue, including the product and packaging

We’ll work quickly to resolve the issue with a replacement or refund where applicable.

Track Your Order

Once your order has been shipped, you’ll receive:

A tracking link via email or SMS
Real-time updates regarding your delivery status

Need Assistance?

Have questions about shipping or need help with your delivery?

Please visit our Contact Us page, and our support team will help ensure your Basketly delivery experience is smooth from start to finish.